Carrier & Jobs
Career Opportunities!
More Value, More Variety, More Aloha, More Career opportunities!
DIAMOND hotels GROUP is not only in the business of providing dream vacations, but we also provide dream jobs. DHG employees work as a team, they’re Passionate about what they do, and they do it better than anybody. We believe we have the best staff in hospitality. We think it’s because our employees love where they work. Sound interesting to you? Check out our job listings. Success in service starts right here.
Reservations Sales agent
jobdescription:
- Must have 3 years work experience on related post.
- Answer all incoming calls within 3 rings
- Quote room rates and availability and close sales by utilizing sales techniques
- workwith customer to quote alternate rates and availability, cross selling to other Castle properties when needed
- Accurately input reservations (phone, fax, email, internet) into computer system
- Provide supportive information to customers: directions, activities, etc.
- Interact with other RSA’s, Sales manager, travel agencies, & wholesalers
- Clerical duties: faxing, typing, filing, & other tasks
Minimum qualifications:
- Minimum High school graduate
- Must have 3 years work experience on related post.
- Computer literate with Basic Program knowledge of Related Post
- Ability to capture reservation bookings with proper sales techniques
- Good communications skills (verbal & written) & customer service skills
- Type at least 30 words per minute
- Professional phone etiquette
- Punctuality
- Attention to detail and well organized